Shipping Policy

At Fig & Co Designs, all of our products are lovingly handmade to order. Because of this, our standard processing time is up to 21 working days before dispatch, though we always aim to complete orders as quickly as possible.

We recommend placing orders well in advance if your item is needed for a specific date or occasion. If you need your order urgently, please contact us before placing your order and we’ll do our best to accommodate your request.

Shipping Methods:
All UK orders are shipped via Evri and sometimes Royal Mail. Once your order has been dispatched, you’ll receive a confirmation email with your tracking information (where applicable).

Delivery Delays:
Please note that once an order has been dispatched, delivery times are subject to the couriers service. While delays are rare, Fig & Co Designs cannot be held responsible for any postal delays that are out of our control.

Any shipping issues must be raised as quickly as possible to give us the best chance of rectifying the problem. 

Thank you for supporting our small business — your patience allows us to create something truly special, just for you.